It’s here! The North Pole Elf Hotline is NOW LIVE! The switchboard is glowing, the hot cocoa is perfect and the elves are working double-time to spread Christmas cheer!
all the magic none of the stress
A magical 30-day experience where your child calls our Official North Pole Elf Hotline once a day beginning November 27-December 26 to hear new messages everyday from Santa, his favorite elves and reindeer. No Stress- No Set-Up- Just Pure Magic
ACTIVATE YOUR HOLIDAY PASS BEFORE THE HOTLINE OPENS- SECURE YOUR CHILD'S ACCESS TODAY
How the magic happens
choose your pass
Select for your child/family either the Holiday Pass or Complete North Pole Experience. Your child feels like part of the magic, our characters are speaking directly to your child and they become part of the call- it's all of the magic and none of the pressure on you as the parents. You are the magic- maker without the work.
Register a Number
Register the phone number your child will be calling from- becoming their unique North Pole Caller ID. Giving your child magical access to the hotline, with a dedicated and secure line directly to our magical North Pole Elf Hotline. It's the most important part step to ensure access to the magical experience.
call once a day
Holiday Pass = 1 Call Per Day and the Complete North Pole Pass = 1 call Per Extension (6 Total Calls Per Day). Holiday Pass is daily happenings around the North Pole, while the Complete North Pole is stories that flow daily from one day to the next- and your child feels as if part of the story.
Daily Call to North Pole
Your child calls our official hotline every day to hear a new 45–50 second magical message.
Magical characters brought to life
Postmaster Jinglestocking, Comet Jr.,Mrs. Claus, and Santa (of course!) and more.
updates & ongoing story lines
Each day reveals a new piece of excitement —mishaps, training, pranks, and surprises.
stress-free for parents
No props. No planning. No moving elves around. We handle the magic for you.
free bonus printable digital download kit
Santa Letter • Honorary Elf Certificate • Magic Meter • Holiday Gift Tags
a sneak peak from the north pole | hear the magic for yourself |
Hear a Sample from Santa Claus
Hear a Sample from Jinglestocking
Hear a Sample from Comet Junior
Hear a Sample from Peppermint Holly
Go ahead and sip your hot cocoa, Mom and Dad... we've got the magic from here.